Services|For our customers
Our service for Hatecke's customers does not end with the sale of new Hatecke lifesaving equipment. Hatecke Service GmbH covers the full range of after-sales activities.
Hatecke Service GmbH supports ship owners with installation, commissioning, instruction manuals, and training, as well as original OEM spare parts. Our service technicians carry out service, repair, and maintenance work on Hatecke lifeboats and davits - on board your vessel or in our repair workshop in Drochtersen.
We offer high-quality services and products at a competitive price.
Hatecke GmbH and Hatecke Service GmbH are regularly audited by quality assurance and class representatives. All our work processes comply with ISO 9001:2000 Quality management system. Our technicians have lots of experience in the lifeboat industry. All our service engineers take part in regular training programs meeting the latest IMO standards for the service and maintenance of lifeboat systems.
Our service partners are located in key harbors around the world.
Service stations for five-year service can be found in the major ship dry-docking centers, and can provide repair facilities to carry out minor repair work, and work only on a subcontracting basis.
On the following pages you can search for authorized service stations worldwide
Committed to Quality
We are certified according to ISO 9001:2008 by GL and guarantee a high service quality.
Prevention of Product|Liability & Warranty
Benefit from Hatecke Service's approved service partners.
Service & Maintenance:|Exchange of Hooks
Hooks are part of the annual and 5-years inspections (see SOLAS changes enforced July 1, 2008). Before ordering a service please take into account that Hatecke hooks need to be replaced six years after production.
Services in Scandinavia
2011-12-07: We now work together with Viking Lifesaving-equipment Norge and Finland. They service our entire product range.
New Service Partner
2011-11-15: Recently, we trained and authorized Viking Life-Saving Equipment D.O.O. The company is located in Dugopolje near Split, Croatia.
Latest Service Training
2011-05-24: We trained and authorized service partners from Korea and Sweden.
Fleet Agreements|for Annual Service
2011-04-15: Under fleet agreement we service all kind of lifeboats, davits and release gears within our world wide service network at competitive prices.