In Safe Hands: Welcome to Hatecke Service GmbH|The Service Company of Hatecke GmbH
Quality and safety you can trust.
Established in 2005 Hatecke Service GmbH became a central pillar of the Hatecke Company. When you decide to purchase a Hatecke product, you are making an investment in your safety at sea. We are your reliable partner, when it comes to service, repair and maintenance.
We ensure the availability of our service engineers 24/7.
Constant technical assistance and immediate availability of skilled experts are only some of our strengths. We offer a full range of services:
- Installation, commissioning and testing
- Annual and 5-years services on lifeboats, rescue boats, launching appliances and release gears
- Load test with our own water bags
- Maintenance and repair
- Genuine spare parts supply also via online shop
- Information and training of customers and service partners
Also, we are certified to perform periodic servicing on products of other manufacturers’ products.
Contact our service department to get the technical assistance you need. We are collaborate and flexible.
Hatecke and Hatecke Service: Benefit from one single contact point for sales and servicing.
Committed to Quality
We are certified according to ISO 9001:2008 by GL and guarantee a high service quality.
Prevention of Product|Liability & Warranty
Benefit from Hatecke Service's approved service partners.
Service & Maintenance:|Exchange of Hooks
Hooks are part of the annual and 5-years inspections (see SOLAS changes enforced July 1, 2008). Before ordering a service please take into account that Hatecke hooks need to be replaced six years after production.
Services in Scandinavia
2011-12-07: We now work together with Viking Lifesaving-equipment Norge and Finland. They service our entire product range.
New Service Partner
2011-11-15: Recently, we trained and authorized Viking Life-Saving Equipment D.O.O. The company is located in Dugopolje near Split, Croatia.
Latest Service Training
2011-05-24: We trained and authorized service partners from Korea and Sweden.
Fleet Agreements|for Annual Service
2011-04-15: Under fleet agreement we service all kind of lifeboats, davits and release gears within our world wide service network at competitive prices.